Training & Consulting

Training and Consulting

Portasole is on a mission to end the pandemic of monologues masquerading as conversations.

Conversations that Matter is my own proprietary skills-based conversation effectiveness curriculum designed to train and coach individuals, teams and organizations.

My approach is powered by data and results. There are certain skills that, when practised regularly, can help us achieve measurably better outcomes in every conversation we have. I customize course content for all clients and teams, large and small. My curriculum is designed to achieve results in any circumstance where successes are at least in part reliant on conversation effectiveness.

I am an expert facilitator and instructional designer, and my approach involves in-person or virtual delivery that results in real, lasting change.

Beyond training, I also conduct needs analyses and offer program/organization recommendations in areas including mental health, learning and development, and performance management.

Word on the Street

As a member of our senior leadership team, I have been through a lot of training. When Greg shared his framework with us, I quickly realized how powerful and relevant it was, and I knew it was going to be a game changer. We all benefitted from the learning, and I went on to have Greg train and coach a team within my organization. An analysis of business performance metrics showed that teams led by leaders Greg trained, within 3 quarters, rose to lead the market in referrals, new client acquisitions, and Net Promoter Score. Better conversations and coaching to these skills is paying dividends, and Greg has been a big part of our recent successes.

Greg's tips on having better conversations made a big impact at my workplace. Recently, I told him that my dental assistant asked me if I was upset with her. We had a talk, but the problems remained. I talked to Greg about our issues and I watched his videos on conversation skills. I had another talk with her using Greg's advice and it made a profound difference in our relationship. Our problems were solved just with good conversations, thanks to Greg!

Finding professional development that has immediate, measurable impact on a leader’s ability to build an effective team, is like finding a purple unicorn. As an HR professional, I support leaders across multiple business lines who need to reduce turnover, and improve overall engagement and team performance. We engaged Greg to provide training on his framework and I have been so impressed with the results. He breaks communication down, presenting these so-called “soft skills” as a series of learn-able, practical and repeatable actions (his conversation ‘microskills’). Greg’s approach resonates with individuals at all levels, and in any role. His framework contains a valuable set of capabilities that helps anyone learn to connect with those around them in a more meaningful way that delivers real outcomes and lasting change.

We engaged Greg to share his framework to support leaders in having better connections with their teams. He worked with several business teams, all of whom consistently showed increased performance transparency, employee engagement, leadership capability and business results. Greg's focus on accountability, communication dynamics and his conversation microskills combine to give leaders the tools they need to become better leaders.

I lead a highly specialized team, and generally when training is needed, I must design and deliver it myself. I reached out to Greg to discuss his conversations framework and whether it could be sufficiently customized to meet my needs, and I'm very glad I did. He quickly assessed my ask and identified exactly what was required. He then built and facilitated a program to train my team on the critical skills they needed to be successful, and the feedback I received from them was extremely positive. Where most programs are 'one and done', Greg's approach included workshops, follow-up sessions, role-play exercises, and one-on-one coaching. From start to finish, it was a smooth and collaborative experience working with Greg, and the fantastic training program he created has helped my team achieve and sustain step-change skill improvement. I will definitely reach out to Greg for future training needs.

Training and Consulting

Portasole is on a mission to end the pandemic of monologues masquerading as conversations.

Word on the Street

What's holding you back?

Reach out. Let's have a conversation.